Tag: 31. Mai 2012

How to configure GERMAN notification Templates in SCSM2012: INCIDENT Part 2

Notification Workflow and Template for End-User Notification: To make this work you need a Notification Template like this, beeing created in „Administration -> Notification -> Templates“. There is already one „Endbenutzerbenachrichtigungen. Doubleklick on the Template and scroll to the Subject and Body section. To have a correct working Template add square brackets in the Subject… Read more How to configure GERMAN notification Templates in SCSM2012: INCIDENT Part 2

How to configure GERMAN notification Templates in SCSM2012: INCIDENT Part 1

Hi All ! To use the Exchange connector in its full functionality you have to configer proper notification templates in your langage. This post will show the processes works and gives some examples. Lets say a User sends an e-Mail to the workflow-mailbox and the Exchange Connector (EC) is properly configured as posted here. The… Read more How to configure GERMAN notification Templates in SCSM2012: INCIDENT Part 1

How to configure the Exchange Connector 3.0 RC in SCSM2012 in a non-US english environement

Dear All ! As typically the docs are for us-english environements, please find here a step-by-step configuration for German, to make the connector work for you. First you need to install the Connector regarding the installation docs. This is typicall pretty easy and works well as long as you do it according to the install-manual.… Read more How to configure the Exchange Connector 3.0 RC in SCSM2012 in a non-US english environement