Service Manager

PowerShell your ServiceManager & ITAM: Get Discovered Computer Information

Hi all ! Lets focus on a simple problem, many Service Manager / ITAM customers probably have. A set of discovered computers by AD/SCCM is imported into the ServiceManager CMDB with more or less useful information. On the other hand there is unstructured ITAM data. So what those many people want is: Create an Asset… Read more PowerShell your ServiceManager & ITAM: Get Discovered Computer Information

Provance Chargeback Solution with 11 kb of Code – Part #1

Hi All ! In many discussions with Provance partners and customers, there is always the question for charging the customers for IT Services/Products/Assets. Therefor i have put together this video and the according files and links to make this real for everybody and get reports like the one below. There are 2 videos, the first… Read more Provance Chargeback Solution with 11 kb of Code – Part #1

System Center Service Manager 2012 R2 – Installation and whats new

Hi All ! Just after the release of the preview, I couldn’t wait to download the newest version from TechNet and install it in my demo environement. During the download I tried to figure out what improvements are taken to make the customers and consultants life easier. Will there be a harmonized concept for Primary… Read more System Center Service Manager 2012 R2 – Installation and whats new

Provance ITAM Demo #3: Data Import possibilities with the provance Data Management pack

Hi All ! This video shows a bunch of options, how to import data into Service Manager with the Provance Data Management Pack (DMP) It covers creation of assets, update of assets the creation of hierarchies and the import via PowerShell Check this out at http://youtu.be/q8Bqu2XdDo8 Files to experiment at your site can be found… Read more Provance ITAM Demo #3: Data Import possibilities with the provance Data Management pack